When I send a random text to Qeepsake, how does it know which journal place the text into? | Qeepsake

When I send a random text to Qeepsake, how does it know which journal place the text into?

This article only applies to Qeepsake members with more than one journal. 

  • To assign your journal entry to a journal, Qeepsake looks for any of your children's names in each text you send to Qeepsake and will automatically attach it to the appropriate journal.
  • If more than one child's name is mentioned, the journal entry will get duplicated to each journal.** This only applies when sending in a spontaneous memory
  • If Qeepsake doesn't see one of your child/journal names in the journal entry you send to Qeepsake, the journal entry will be stored in an unassigned folder in your account. If you do not see an unassigned folder, this means that you do not have any unassigned entries.

Example of unassigned entry:

Unassigned_entry_-_text_message.png

Where to find your unassigned entries in the mobile app: 

You can review, edit, and reassign your unassigned entries after clicking on the purple icon

Assign_entry_to_journal.png

Where to find your unassigned entries at app.qeepsake.com:

You can review, edit, and reassign your unassigned entries here: app.qeepsake.com/journal_entries/

Unassigned_folder.png

**Note: When a text is stored in multiple journals, the confirmation message you receive will incorrectly say the text has been stored for one child (not multiple). This is a known bug we are working on.